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I can’t see the menus when I log in to T&E Express

Logged in to T&E Express and can only see the Dashboard, with no other menus? Don’t worry, there’s a quick fix.

This happens when your user doesn’t have a profile assigned yet. Your profile defines what you can do in T&E Express, such as requesting cash advances, reporting expenses or approving. Without a profile, the system only shows the Dashboard option and the menu bar stays empty.

As shown in the following image:

T&E express Dashboard screen showing the Dashboard navigation and a Hello, John greeting with a New expense button. Visible: T&E express, Dashboard, Hello, John, New expense, Doe, John, 6.

  1. Contact your company’s T&E Express administrator. Ask them to assign you the profile that matches your tasks.

  2. Log in again. Once your profile is assigned, log out and log back in: you’ll see the menus enabled for your profile.

T&E express dashboard header shows navigation for Dashboard, Travel & Expenses, and Reports above the greeting and New expense button. Visible: T&E express, Dashboard, Travel & Expenses "T&E", Reports, Hello, John, + New expense.

Important: profiles are always managed by your company. Any questions about your profile or access must be handled with your company’s T&E Express administrator.

Who should I contact?

  • Don’t know who your company’s T&E Express administrator is? Check with your company’s Finance or IT Support team.

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